How
On this website, you won’t find a price list for all possible repairs. The reason is simple: every problem is unique; therefore, the price is unique as well.
Example: Some refrets are pretty straightforward, while others require individual fret adjustment and gluing-in.
That being said: every assignment is first discussed with the client. If you want to know the cost for your special need or problem, just
e-mail me for a rough estimate. Please include a phone number, preferably mobile.
All repairs are performed in order of acceptance, although terms of delivery for ordered parts can sometimes mess things up a bit.
Note: Throughout the years, the number of requests has continuously increased, and this trend apparently continues. A long waiting list
has emerged. When it's (almost) your turn, I will call you to make an appointment. With this method of operation, you don't have to miss your guitar or bass longer than strictly necessary.
Anyway, when you bring in your instrument, I’ll inspect it; next, I’ll confirm or adjust my previous estimate. The last estimate is usually pretty accurate, although in rare cases, unforeseen problems may arise during work. If so, nothing further will be done before we’ve discussed all possibilities.
As soon as your instrument is finished, you’ll receive a call or e-mail. This could be as soon as the next day, but if the repair is complex or time-consuming, you may have to wait a couple of weeks.
When you come to collect your instrument, you may either pay in cash or via a bank app. Apps work fine, but they're limited to an amount of 250 EUR per bank account. If necessary, you can combine multiple bank accounts (if you have them).
Transfers are also possible, but then the instrument can only be collected once the money is in my account. Sorry about that: most customers are perfectly reliable, but due to occasional problems in the past, there are no more exceptions to this rule. Hope you understand! (For the same reason, a deposit is required when ordering parts—unless the instrument to repair remains in my workshop.)
What’s next? Well, next you’re gone: gone for the longest time of careless playing pleasure!
